Cancellation Policy
Weekend
Applies to Saturday and Sunday
Weekend appointments require a 50% deposit at the time of booking. This deposit is applied toward your service total at checkout.
Cancellations or rescheduling requests must be made at least 48 hours in advance. Weekend deposits are non-refundable for cancellations, reschedules, or no-shows with less than 48 hours’ notice.
For weekend bookings totaling more than two hours of scheduled service time, full payment is required in advance. This advance payment is non-refundable if the appointment is canceled, rescheduled, or missed with less than 48 hours’ notice.
Weekday
Applies to Monday thru Friday
Weekday appointments do not require a deposit for standard bookings.
We ask that cancellations or rescheduling requests be made at least 48 hours in advance. We understand that plans change, and we do our best to remain flexible during the week.
Late cancellations and no-shows may affect future booking options, especially for repeat occurrences or appointments requiring extended service time.
Group Cancellation Policy
Greater than 2 Hours Weekends
Require a 100% payment in advance at the time of booking, non refundable.
Greater than 2 Hours Monday thru Friday
Requires a Credit Card Guarantee at the time of booking to be charged 50% if less than 48 hours notice.
Cancellation Policy
Our policies are designed to keep high-demand appointments available for guests who are confident they can keep their reservation.
Advance notice gives us a fair opportunity to offer the appointment to another guest and keep our service providers booked during peak demand.